RClean Wales Terms & Conditions
We do provide free quotes before booking and you are not obligated to accept our price provided.
Should you wish to accept the booking price we will be happy to undertake the job at the earliest and most convenient time possible.
You are then accepting our service provision at the price provided, as this is a service order you may not be able to cancel without us making a cancellation charge. please understand that staff arrangements are already made in advance to provide the service and that their wage must be covered and any plant or job specific purchase be covered.
We may not be able to undertake certain bookings in adverse weather so please understand we can not always work on the day booked but we will try our best to undertake any work on the day scheduled.
We must stress that if we attend and we are unable to undertake the job due to no fault of our own it will be at our discretion to levy a charge for our time, costs which may include plant, fuel and wages. We run a professional business and we try to be fair all we ask is for customers to be fair in return.